Artificial Intelligence Month

News / Technology

PhocusWire's theme months for 2018 - all in one place

By PhocusWire | December 31, 2018

Here some of the highlights from each of our dedicated months during 2018 - from blockchain and digital marketing to voice and startups. Read More

Notated News / Technology

Corporate communications also not safe from onset of AI

By Anthony Petrucci - Forbes | April 30, 2018

Trust is an important topic for those of us that work in corporate communications. Read More

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Interview / Technology

In The Big Chair - Gilad Berenstein of Utrip

By Mitra Sorrells | April 27, 2018

Utrip has accumulated about 400 million traveler preferences since it launched in 2011. The company works with brands such as JetBlue, TUI Group, Hilton and others to help their customers create... Read More

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News / Technology

How AI is rewriting content creation for travel

By Mitra Sorrells | April 25, 2018

Content is the foundation of a brand’s interaction with its customers. Whether in the form of a website, mobile app, emails, or a social campaign, the words a brand uses provide both information and... Read More

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News / Technology

How AI is changing corporate travel management

By Mitra Sorrells | April 24, 2018

Corporate travel is big – really big – business. According to a July 2017 report from the Global Business Travel Association, global business travel spend approached $1.3 trillion in 2016, and it’s... Read More

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News / Technology

AI analysis, part 4: Digital marketing

By Mitra Sorrells | April 23, 2018

According to the Salesforce’s 2017 “State of Marketing” report, artificial intelligence is the leading technology where marketers expect the most growth in the next two years. Read More

Notated News / Technology

Meet the ultra-smart new head of AI at Google

By Tom Simonite - Wired | April 19, 2018

Google's heavy investment in artificial intelligence has helped the company’s software write music and beat humans at complex board games. Read More

News / Technology

Traveler insurers eye investment in AI

By Jamie Biesiada - Travel Weekly | April 17, 2018

From customer service chatbots to serving up the right mix of trip-specific benefits to the right consumer, technology using artificial intelligence is making its way into the travel insurance sector,... Read More

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News / Distribution

Machine learning drives 50% increase in flight bookings for eDreams ODIGEO

By Mitra Sorrells | April 17, 2018

Barcelona-based eDreams ODIGEO reports a significant boost in business since it began using machine learning technology to personalize offers for travelers. Read More

News / Technology

How TripAdvisor is using AI to "humanize" its review community

By Jill Menze | April 17, 2018

TripAdvisor is the most-visited pre-transaction travel website in the world - meaning hundreds of millions of visitors each month come to the site looking for travel recommendations. That’s a lot of... Read More

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News / Technology

AI analysis, part 3: The brains behind Hopper

By Mitra Sorrells | April 16, 2018

In part three, we talk to Fred Lalonde, founder and CEO of Hopper. Read More

Interview / Technology

In The Big Chair – Noreen Henry of WayBlazer

By Mitra Sorrells | April 12, 2018

Hotel brands, travel tech providers, airline vacation packaging groups and others use Wayblazer’s AI-powered recommendation engine to help travelers find the best destinations and products. Read More

News / Technology

VIDEO: Business travel, supplier technology and customer ownership

By Kevin May | April 10, 2018

There is an ongoing discussion around the idea that suppliers are gaining more control of the customer as they often have the ability to handle the tech interface. Read More

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News / Technology

AI analysis, part 2: Watson's world

By Mitra Sorrells | April 9, 2018

It’s been more than seven years since IBM’s Watson computer entered the spotlight by beating two acclaimed – and human – competitors on the quiz show Jeopardy! Read More

News / Technology

How AI can be used to enhance loyalty programs

By Mitra Sorrells | April 6, 2018

Since the Cosmopolitan at Las Vegas introduced it’s virtual concierge chatbot in January 2017, more than 20,000 guests have interacted with her sassy persona dubbed “Rose” - for everything from requests... Read More

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