generative AI

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

 alt="AI dominates travel industry investment"  title="AI dominates travel industry investment"
News / Technology
AI dominates travel industry investment
By Linda Fox | April 22, 2024
Lufthansa Innovation Hub's research arm finds that AI and machine learning represented 65% of investment by the travel industry in recent years. Read More
 alt="Search marketing for travel in the age of AI"  title="Search marketing for travel in the age of AI"
Opinion / Technology
Search marketing for travel in the age of AI
By Mario Gavira | April 22, 2024
In the first of two articles, Mario Gavira looks at trends in search marketing for travel and how artificial intelligence might impact the landscape. Read More
 alt="Riskline, Travlr ID link to bolster travel safety"  title="Riskline, Travlr ID link to bolster travel safety"
News / Technology
Riskline, Travlr ID link to bolster travel safety
By Morgan Hines | April 18, 2024
Riskline and Travlr ID are partnering to offer real-time risk intelligence for travelers. Read More
 alt="Ramp raises $150M to bring AI to spend management"  title="Ramp raises $150M to bring AI to spend management"
News / Startups
Ramp raises $150M to bring AI to spend management
By Linda Fox | April 18, 2024
Eric Glyman, co-founder and CEO of Ramp, said the funding would go to "the next wave of innovation," which includes AI developments. Read More
 alt="Travel companies navigate changes to Google’s search function"  title="Travel companies navigate changes to Google’s search function"
News / Technology
Travel companies navigate changes to Google’s search function
By Morgan Hines | April 18, 2024
Some travel companies have seen changes in search results following Google’s latest update, which addresses in part “low quality AI-generated content that’s designed to attract clicks.”  Read More
 alt="Is technology bringing the "perfect trip" nearer?"  title="Is technology bringing the "perfect trip" nearer?"
News / Technology
Is technology bringing the "perfect trip" nearer?
By Linda Fox | April 17, 2024
PhocusWire talks to Steve Singh, Concur co-founder and former CEO turned travel startup investor, on how technology is keeping the drive for the "perfect trip" alive. Read More
 alt="Can trip planning startups ever succeed?"  title="Can trip planning startups ever succeed?"
Opinion / Startups
Can trip planning startups ever succeed?
By Christian Watts - Magpie | April 15, 2024
If somebody builds the ultimate tool, which actually works, has access to all the world’s travel information and has all of the bells and whistles that one could hope for, does that mean people will... Read More
 alt="Satisfi Labs merges with Broadw.ai to boost live events offering"  title="Satisfi Labs merges with Broadw.ai to boost live events offering"
News / Technology
Satisfi Labs merges with Broadw.ai to boost live events offering
By Linda Fox | April 11, 2024
Satisfi Labs said the move would boost its presence in the live events space as well as demonstrate its commitment to the segment. Read More
 alt="How airlines are thinking about technology investment in 2024"  title="How airlines are thinking about technology investment in 2024"
News / Technology
How airlines are thinking about technology investment in 2024
By Linda Fox | April 11, 2024
A study from Amadeus reveals 64% of airlines are expecting to spend more on technology in 2024, with 46% of low-cost carriers anticipating a moderate increase and 54% of full-service carriers expecting... Read More
 alt="IHG enlists Google for AI travel planning tool"  title="IHG enlists Google for AI travel planning tool"
News / Technology
IHG enlists Google for AI travel planning tool
By Linda Fox | April 9, 2024
As part of an expanded partnership with Google Cloud, IHG Hotels & Resorts is launching a generative AI-powered travel planning service to help guests book stays with the group's One Rewards app.   Read More
 alt="Southwest Airlines' CIO on plans for its $1.7B technology investment"  title="Southwest Airlines' CIO on plans for its $1.7B technology investment"
News / Technology
Southwest Airlines' CIO on plans for its $1.7B technology investment
By Linda Fox | April 8, 2024
Southwest Airlines SVP of technology and chief information officer Lauren Woods discusses the carrier's approach to its tech investments, disruption and modernization through cloud and AI. Read More
 alt="New tool uses generative AI to help travel brands understand online activity"  title="New tool uses generative AI to help travel brands understand online activity"
News / Technology
New tool uses generative AI to help travel brands understand online activity
By Mitra Sorrells | April 4, 2024
Quantum Metric, which provides session replay solutions for travel brands including Virgin Atlantic, Rail Europe and Emirates, is launching a new generative AI-powered session summarization tool. Read More
 alt="How generative AI is impacting revenue management for hotels"  title="How generative AI is impacting revenue management for hotels"
News / Technology
How generative AI is impacting revenue management for hotels
By Morgan Hines | April 4, 2024
 Predictions vary, but generally experts agree generative artificial intelligence - and AI more broadly - will greatly improve the ability of hotels to drive revenue. Read More
 alt="Dutch startup Stippl announces funding, plans to use generative AI"  title="Dutch startup Stippl announces funding, plans to use generative AI"
News / Startups
Dutch startup Stippl announces funding, plans to use generative AI
By Morgan Hines | April 2, 2024
“All-in-one” travel platform Stippl has received €575,000 in funding as it plans its expansion. Read More
 alt="Trip.com Group on growth strategies, experiences and generative AI"  title="Trip.com Group on growth strategies, experiences and generative AI"
News / Distribution
Trip.com Group on growth strategies, experiences and generative AI
By Linda Fox | April 2, 2024
Trip.com COO Schubert Lou discusses the current focus for the China-based online travel agency and the outlook for travel in 2024. Read More