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PhocusWire's in-depth coverage of the hotel sector, featuring news, analysis, interviews, research and more on B&Bs, hotels, guesthouses and other property types.

alt="Sabre Hospitality deploys first generative AI tool" title="Sabre Hospitality deploys first generative AI tool"
News / Technology
Sabre Hospitality deploys first generative AI tool
By Linda Fox | June 18, 2024
SynXis Concierge.AI will initially be used by Sabre’s customer care and delivery team to improve the serve it provides the company's hotel customers. Read More
alt="STARTUP STAGE: Stellar allows consumers to repurpose their unused reservations" title="STARTUP STAGE: Stellar allows consumers to repurpose their unused reservations"
Interview / Startups
STARTUP STAGE: Stellar allows consumers to repurpose their unused reservations
By Mileva Sapic | June 17, 2024
Stellar is a marketplace committed to reselling nonrefundable and noncancellable reservations and tickets across a broad spectrum of experiences, including travel, dining, concerts and sporting events. Read More
alt="Holidayheroes: EMEA People’s Choice Award winner at Phocuswright Europe 2024" title="Holidayheroes: EMEA People’s Choice Award winner at Phocuswright Europe 2024"
Interview / Startups
Holidayheroes: EMEA People’s Choice Award winner at Phocuswright Europe 2024
By PhocusWire | June 17, 2024
Travel industry research authority Phocuswright announced the people's choice award winner of the latest Phocuswright Innovation Platform program Launch: EMEA. Read More
alt="Are technology advances helping hotels see the bigger picture?" title="Are technology advances helping hotels see the bigger picture?"
News / Technology
Are technology advances helping hotels see the bigger picture?
By Linda Fox | June 17, 2024
Rebecca Suiker from The Social Hub and Paul van Meerendonk from IDeaS discuss how advances in technology, including revenue management, are helping traditional hotels and newer hospitality concepts... Read More
alt="Hotels move beyond the bed to experiences that treat guests like royalty" title="Hotels move beyond the bed to experiences that treat guests like royalty"
News / Online
Hotels move beyond the bed to experiences that treat guests like royalty
By D.J. Catron | June 17, 2024
Experts from Accor, Strawberry and Casual Hotels speak at Phocuswright Europe of meeting guests’ growing expectations for memorable experiences.   Read More
alt="Spanish travelers: Hotel stays flat, short-term rentals surging" title="Spanish travelers: Hotel stays flat, short-term rentals surging"
News / Online
Spanish travelers: Hotel stays flat, short-term rentals surging
By Phocuswright Research | June 14, 2024
This Phocuswright report, based on a survey of Spanish leisure travelers, provides a comprehensive range of data and analysis on the trip life cycle for consumers in Spain.    Read More
alt="How sustainable travel companies are helping consumers, brands understand certification" title="How sustainable travel companies are helping consumers, brands understand certification"
News / Online
How sustainable travel companies are helping consumers, brands understand certification
By Morgan Hines | June 14, 2024
James Lever of Weeva and Sally Davey of Travalyst talk about sustainability sensibilities in the PhocusWire studio at Phocuswright Europe. Read More
alt="Why niche can be nice in the massive world of online travel" title="Why niche can be nice in the massive world of online travel"
News / Online
Why niche can be nice in the massive world of online travel
By Morgan Hines | June 13, 2024
The wide-ranging conversation on the environment for smaller online travel sites touched on the challenges and rewards of working in a smaller, specialized space.   Read More
alt="Canary Technologies raises $50M to accelerate AI for hospitality guest engagement" title="Canary Technologies raises $50M to accelerate AI for hospitality guest engagement"
News / Technology
Canary Technologies raises $50M to accelerate AI for hospitality guest engagement
By Mitra Sorrells | June 12, 2024
Canary works with more than 20,000 hoteliers around the world, including many that are part brands such as Wyndham, Marriott, Hilton and Four Seasons. Read More
alt="123compare.me – EMEA Travel Innovation Award winner at Phocuswright Europe 2024" title="123compare.me – EMEA Travel Innovation Award winner at Phocuswright Europe 2024"
Interview / Startups
123compare.me – EMEA Travel Innovation Award winner at Phocuswright Europe 2024
By PhocusWire | June 12, 2024
123Compare.me is a pricing tool that empowers hotel groups to master room distribution by targeting and resolving online price disparities. Read More
alt="Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds" title="Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds"
News / Online
Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds
By Morgan Hines | June 12, 2024
 The research comes as part of Booking.com’s mission to “make it easier for everyone to experience the world.” Read More
alt="AI, personalization and data analytics: A deep dive into hospitality investment trends" title="AI, personalization and data analytics: A deep dive into hospitality investment trends"
From Our Partners / Technology
AI, personalization and data analytics: A deep dive into hospitality investment trends
By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 12, 2024
Hospitality providers can see huge potential for a more engaging customer experience as well as significant growth if they effectively prioritize their technology investment strategies now.  Read More
alt="Are you harnessing your property’s full potential?" title="Are you harnessing your property’s full potential?"
From Our Partners / Technology
Are you harnessing your property’s full potential?
By Mews | June 10, 2024
The hospitality industry is shifting toward a more dynamic, experience-led model, driven by technology and a willingness to rethink traditional spaces and services. Read More
alt="The Access Group acquires hotel tech specialist SHR Group" title="The Access Group acquires hotel tech specialist SHR Group"
News / Technology
The Access Group acquires hotel tech specialist SHR Group
By Mitra Sorrells | June 6, 2024
The Access Group said it will now add SHR’s capabilities to its growing AI-powered platform within its Access Hospitality division. Read More
alt="How travel brands are prioritizing group travel planning" title="How travel brands are prioritizing group travel planning"
News / Technology
How travel brands are prioritizing group travel planning
By Morgan Hines | June 6, 2024
Expedia Group, Airbnb, Mindtrip and many other companies are looking to simplify group travel planning. Read More
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