How I Got Here, episode 33 - Caitlin Zaino von During of Porter & Sail

Caitlin Zaino von During, Co-founder and CEO

How I Got Here is a weekly podcast from PhocusWire and Mozio, getting the inside stories behind innovation and startups in travel and transportation.

The company launched in 2014 with a vision to provide hotels with a service that could act as a concierge for guests on their devices. But that had to change, she tells Mozio's David Litwak and Kevin May from PhocusWire.

Porter & Sail hit the sweet spot of mobile, personalization, ancillary revenue and hospitality in the mid-2010s.

The company launched in 2014 with a vision to provide hotels with a service that could act as a concierge for guests on their devices.

Since creating the business, CEO Caitlin Zaino von During has had to navigate challenges and take opportunities - most recently, at the onset of the coronavirus, pivoting the company to something different entirely.

Her story and that of the company is one of seizing chances when they come and not being afraid to move fast when the need arises. 

Zaino von During is the latest guest on How I Got Here.

HIGH is a weekly show produced by PhocusWire and Mozio, aimed at getting the inside stories behind startups and innovation in travel and transportation.

It's hosted by our editor in chief, Kevin May, and Mozio co-founder and CEO David Litwak.

Here is the video version via PhocusWire's YouTube channel: