Hyatt

 alt="One job in hospitality that technology cannot replace"  title="One job in hospitality that technology cannot replace"
News / Technology
One job in hospitality that technology cannot replace
By Jeri Clausing - Travel Weekly | December 3, 2017
Even with the most advanced technology, there's still one role no good luxury or upscale hotel can do without: its concierge. Read More
 alt="Why Hilton's loyalty program wants to take you shopping at Amazon.com"  title="Why Hilton's loyalty program wants to take you shopping at Amazon.com"
News / Online
Why Hilton's loyalty program wants to take you shopping at Amazon.com
By Michele McDonald | September 19, 2017
Members of Hilton Hotels’ loyalty program, Hilton Honors, have a new way to use their points: paying for all or part of a purchase from online retailer giant Amazon. All Hilton Honors members are e Read More
 alt="Are hotel franchise fees a growing problem for owners?"  title="Are hotel franchise fees a growing problem for owners?"
News / Distribution
Are hotel franchise fees a growing problem for owners?
By Viewpoints | September 5, 2017
This is a viewpoint by Peter O'Connor, professor of digital disruption at Essec Business School in Paris. While much media attention has focused on the issue of OTA cost, hotel owners have also se Read More
 alt="Hyatt adds 3D printing to travel's digital marketing toolkit"  title="Hyatt adds 3D printing to travel's digital marketing toolkit"
News / Online
Hyatt adds 3D printing to travel's digital marketing toolkit
By Sean O'Neil | October 12, 2016
The Hyatt Place hotels and Hyatt House extended-stay brands in the US have found a way to make their latest digital marketing campaign stand out. The campaign uses three-dimensional (3D) printers Read More
 alt="OneFineStay enlists Accor expertise to boost expansion"  title="OneFineStay enlists Accor expertise to boost expansion"
News / Distribution
OneFineStay enlists Accor expertise to boost expansion
By Kevin May | August 23, 2016
Upmarket property rental brand OneFineStay is accelerating its global ambitions, thanks to its recent acquisition by global hotel chain Accor. The first new city for the company to target will be M Read More
 alt="Age of flying bots - what airlines should do in 2016"  title="Age of flying bots - what airlines should do in 2016"
News / Technology
Age of flying bots - what airlines should do in 2016
By Viewpoints | May 6, 2016
Airlines will be one of the first sectors to push into messaging-driven experiences, as shown by KLM’s bot launched at Facebook’s F8 Conference last month. NB: This is an analysis by Nadav Gur, fou Read More
 alt="KLM tries WhatsApp chat, Hyatt sees Messenger results [UPDATED]"  title="KLM tries WhatsApp chat, Hyatt sees Messenger results [UPDATED]"
News / Technology
KLM tries WhatsApp chat, Hyatt sees Messenger results [UPDATED]
By Sean O'Neil | January 29, 2016
KLM will be the first travel brand to trial a rebooking service via WhatsApp, the messaging app that claims nearly a billion users. As of February, when passengers of a connecting flight at Amsterd Read More
 alt="TripAdvisor adds Hyatt to instant booking, so now 235K hotels are instantly bookable"  title="TripAdvisor adds Hyatt to instant booking, so now 235K hotels are instantly bookable"
News / Distribution
TripAdvisor adds Hyatt to instant booking, so now 235K hotels are instantly bookable
By Sean O'Neil | July 24, 2015
Since February, TripAdvisor's market cap has soared by about a third to $13.4 billion, despite a dip after second quarter earnings were announced yesterday. NB: This article has been updated since Read More
 alt="Hyatt Hotels globally rolls out its predictive analytics for upsells"  title="Hyatt Hotels globally rolls out its predictive analytics for upsells"
News
Hyatt Hotels globally rolls out its predictive analytics for upsells
By Sean O'Neil | March 11, 2015
Hyatt Hotels is one of many travel companies that has been leveraging "big data". In other words, it's been aligning all the functions of its organization to optimally use predictive data analytics Read More
 alt="Targeting Marriott, Hyatt to set wifi free worldwide"  title="Targeting Marriott, Hyatt to set wifi free worldwide"
News / Technology
Targeting Marriott, Hyatt to set wifi free worldwide
By Sean O'Neil | December 22, 2014
Hyatt will offer free unlimited wireless internet at its properties worldwide starting in February. The goal is to draw travelers in to a marketing portal, and also to out-do rival chains in the ameni Read More
 alt="The two sides of ground transportation disruption"  title="The two sides of ground transportation disruption"
News / Distribution
The two sides of ground transportation disruption
By Viewpoints | November 21, 2014
Legacy ground transportation has truly been disrupted in just the past few years. Companies like Uber, Lyft, Hailo, Sidecar and Gett, alongside Indian startup Olacabs and Didi Dache in China and do Read More
 alt="Uber's API dropped into Hyatt, United and Expensify"  title="Uber's API dropped into Hyatt, United and Expensify"
News / Online
Uber's API dropped into Hyatt, United and Expensify
By Nick Vivion | August 21, 2014
This week's reveal of the Uber API marks the company's latest push to become the dominant means of ground transportation across the business travel ecosystem - and third-party travel companies are eag Read More
 alt="Hotel tech provider SiteMinder secures $30M in capital from Facebook investor"  title="Hotel tech provider SiteMinder secures $30M in capital from Facebook investor"
News / Distribution
Hotel tech provider SiteMinder secures $30M in capital from Facebook investor
By Kevin May | January 14, 2014
SiteMinder has started off 2014 with a shot across the bows of its hotel distribution rivals by winning a mighty $30 million investment from Technology Crossover Ventures. The Sydney, Australia-bas Read More
 alt="The Scan: Hyatt gains from Roomlinx-DISH deal, CCRA debuts tools, and more news"  title="The Scan: Hyatt gains from Roomlinx-DISH deal, CCRA debuts tools, and more news"
News / Online
The Scan: Hyatt gains from Roomlinx-DISH deal, CCRA debuts tools, and more news
By Sean O'Neil | August 28, 2012
Roomlinx, the IPTV company, signed a five-year contract with DISH, which benefits Hyatt Hotels, and more items in our roundup of the stories that are making news and driving opinion on 28 August. Read More
 alt="Which was the only company to apply for a .FLY domain?"  title="Which was the only company to apply for a .FLY domain?"
News / Online
Which was the only company to apply for a .FLY domain?
By Kevin May | June 15, 2012
With lots of talk in recent months about a bonanza of new domain name extensions being made available to anyone, perhaps more than one company would've bid for .FLY this week. Read More