Machine Learning

News / Technology

How personalized videos at scale are connecting travel brands with customers

By Morgan Hines | March 19, 2024

Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip. Read More

News / Technology

Travel companies expect "moderate to aggressive" tech investment increase in 2024

By Linda Fox | March 14, 2024

New research identified machine learning, data analytics and digital payments as the tecnology priorities for travel companies this year. Read More

News / Online

Tripadvisor Plus is shutting down after three years

By Morgan Hines | March 1, 2024

In remarks at the Phocuswright Conference in November, Tripadvisor CEO Matt Goldberg said the company would focus on the benefits of free membership versus trying to build the paid subscription program. Read More

News / Technology

AI check-in: MakeMyTrip sees conversion boost from AI implementations

By Morgan Hines | February 22, 2024

MakeMyTrip group chief technology officer Sanjay Mohan discusses what the company is learning - and the business impacts - from its artificial intelligence strategy. Read More

News / Technology

Generative AI check-in: HomeToGo on integrating artificial intelligence across its platform

By Morgan Hines | February 13, 2024

PhocusWire is checking in with travel companies that were early adopters of generative artificial intelligence around a year after brands began implementing the technology. Read More

News / Startups

Jeff Katz is shutting down Journera, his startup that tried to create a connected trip

By Mitra Sorrells | February 8, 2024

The founder of Orbitz created Journera in 2016 with the goal of creating a secure, real-time data exchange for creating more seamless travel journeys. Read More

News / Technology

Travel early adopters share lessons after year with generative AI

By Derek Catron | February 7, 2024

PhocusWire is checking in with some of travel's early adopters in using generative artificial intelligence, beginning with three startups, to find out what they have learned from their first year of... Read More

News / Technology

Phocuswright’s 2024 guide to travel innovation and tech

By Phocuswright Research | February 5, 2024

The Phocuswright report from a team of researchers looks at the most significant innovation trends in travel technology and distribution for 2024 and beyond. Read More

News / Online

CEO Spotlight - Peter Kern of Expedia Group

By Mitra Sorrells | January 29, 2024

In a discussion last week at the ALIS event, Expedia Group CEO Peter Kern covers a range of topics including generative AI, next steps for One Key, customer acquisition strategies, global growth and... Read More

News / Technology

How AI is altering travel companies’ C-suites and hiring strategy

By Morgan Hines | January 25, 2024

Travel companies are shaking up their C-suites to adapt to new needs being brought on by generative AI. And the changes go further than creating new roles. Read More

News / Technology

How travel and financial institutions are tapping into the experiences trend

By Linda Fox | January 17, 2024

Senior executives from Capital One, Choice and Hilton share perspectives on providing consumers with the experiences they want and how technology is increasingly playing a role. Read More

Opinion / Technology

Travel's journey through the generative AI platform shift

By Mario Gavira | January 16, 2024

Mario Gavira discusses whether we're in the midst of a pivotal moment that will see the rise of a new platform allowing us to interact and harness artificial intelligence. Read More

News / Startups

AI-powered travel content platform Lokalee raises $5.6M

By Morgan Hines | January 9, 2024

Lokalee plans to accelerate its product development and its expansion into European markets with the new funding. Read More

From Our Partners / Technology

2024 Vision: Tech trends that will revolutionize travel and hospitality

By Amelia Woolard - Bloomreach | January 8, 2024

Personalization, artificial intelligence and conversational commerce can unlock new opportunities for travel and hospitality companies. Read More

Interview / Startups

Justt - Launch pitch at The Phocuswright Conference 2023

By PhocusWire | January 4, 2024

Justt was developed with the intent of dealing with chargebacks for merchants. The company aims to use technology to turn a process that can be complex and frustrating into one that is easier for... Read More

Most Popular
Latest Stories