VIDEO: Mindsay - Summit pitch Phocuswright Conference 2019Interview / StartupsBy PhocusWire | December 17, 2019Share MindsayThis leader in conversational AI for the travel industry builds AI-powered chatbots for major travel companies.Guillaume Laporte, CEO and co-founder at Mindsay. Mindsay creates user-friendly, conversational AI solutions that allow companies to provide their customers with an unparalleled customer experience.Modern technology companies have brought customer experience to the heart of purchasing decisions. The personalization and responsiveness provided by these companies have helped raise consumer expectations to a whole new level.Customers are now accustomed to a flawless experience and they expect that same experience with every brand, including travel and transportation companies. Mindsay believes the best way to meet and exceed these expectations is through conversation.Here is its pitch:Mindsay - Summit - The Phocuswright Conference 2019 And further analysis in the PhocusWire Studio:Mindsay interview (PhocusWire @ Phocuswright Conference 2019) AirlineHotelOnline Travel AgencyArtificial IntelligenceCall CenterCustomer Relationship ManagementPhocuswright Conference 2019