American Airlines

News / Distribution

Amtrav dishes data on American Airlines NDC strategy

By Linda Fox | January 10, 2024

In April 2023, American Airlines removed many of its lowest fares from traditional distribution channels enabling only working with NDC channels to access the content. Read More

News / Online

Travel veterans Kaufer, Lugli, Misunas on GenAI, social media, diversity and more

By Mitra Sorrells | January 5, 2024

While Flo Lugli, Kathy Misunas and Steve Kaufer are no longer in operational roles in travel, they are still very tuned in to what is happening across the industry. Read More

News / Online

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023

By PhocusWire | December 13, 2023

This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More

News / Distribution

Airlines see less turbulence in accelerating NDC adoption

By Derek Catron | December 11, 2023

Airlines’ progress in modernizing distribution through direct connections with customers and travel agencies could make 2024 a pivotal year. Read More

News / Distribution

AmTrav's Klee on saving third-party air distribution in business travel

By Morgan Hines | December 6, 2023

AmTrav's Jeff Klee believes what’s good for airlines is what’s good for TMCs is what’s good for companies and travelers. Read More

News / Distribution

Getting beyond the impasse between airlines and the corporate travel community

By Linda Fox | October 6, 2023

Frustration between airlines trying to seek more modern ways to sell their products and corporate travel managers who feel left behind bubbled over this week at the Institute of Travel Management... Read More

News / Distribution

Airline ancillary revenue hit $69B in 2022, beating 2019 levels

By Linda Fox | September 28, 2023

The top five U.S. airlines - Alaska, American Airlines, Delta, United and Southwest - generated ancillary revenue of almost $23 billion from loyalty programs in 2022. Read More

News / Online

Skiplagging isn’t likely to stop anytime soon, even if airlines fight it

By Morgan Hines | September 5, 2023

While the practice is nothing new, a lawsuit by American Airlines puts skiplagging back in the headlines and raises questions about why it persists. Read More

News / Technology

Are airline patents a mark of industry innovation?

By Linda Fox | August 25, 2023

Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this... Read More

News / Distribution

American Airlines plans NDC acceleration

By Robert Silk – Travel Weekly | July 31, 2023

Buoyed by early success with its NDC strategy, American Airlines is gearing up to remove more fares from legacy GDSs. Read More

News / Technology

How AI is enabling self-service round-the-world trip planning

By Derek Catron | June 29, 2023

A partnership between the Oneworld airline alliance and Elemental Cognition for around-the-world bookings relies on a generative AI chatbot. Read More

News / Distribution

Airlines' NDC plans complicate travel advisor efforts

By Robert Silk – Travel Weekly | May 3, 2023

Analysts say that the hullabaloo over American is distracting from how airlines’ move to lean heavily on NDC-enabled technology is making flight shopping more difficult for travel advisors. Read More

News / Distribution

GBTA survey shows buyer frustration with NDC drive

By Michael B. Baker - BTN | May 1, 2023

More than 80% of buyers said they still need more education about NDC and airline retailing and distribution, and about half said their TMC lacks sufficient information on NDC. Read More

News / Distribution

Air Canada launches diverse NDC approach to distribution

By Linda Fox | April 19, 2023

The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More

News / Distribution

Travelport tech chief talks moving the needle on NDC

By Linda Fox | April 19, 2023

Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More

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