Booking.com

News / Online

Tripadvisor blocks record 2 million fake reviews in 2023

By D.J. Catron | April 9, 2024

Tripadvisor’s news highlights a growing movement that includes Expedia Group and Booking.com to ensure the integrity of customer reviews that appear on their websites. Read More

News / Startups

Dutch startup Stippl announces funding, plans to use generative AI

By Morgan Hines | April 2, 2024

“All-in-one” travel platform Stippl has received €575,000 in funding as it plans its expansion. Read More

News / Online

Putting a spotlight on sustainability in the STR space

By D.J. Catron | March 28, 2024

Criticism of Booking.com's “Travel Sustainable” program by regulators in the Netherlands, and the OTA's subsequent decision to prioritize third-party certifications, highlights the need for clear,... Read More

News / Online

Booking.com drops "Travel Sustainable" program

By Linda Fox | March 26, 2024

Booking.com has removed its "Travel Sustainable" badge recognizing properties for sustainability efforts following discussions with the Netherlands Consumer and Markets Authority. Read More

News / Online

First Spain, now Italy investigates Booking.com for anti-competitive practices

By Mitra Sorrells | March 22, 2024

The Italian Competition Authority is investigating whether Booking.com's practices hinder competition and adversely affect other online travel agencies and consumers. Read More

News / Online

What a U.S.TikTok ban could mean for travel industry

By D.J. Catron | March 14, 2024

While the legislation faces an uncertain future in the U.S. Senate and likely legal challenges if it becomes law, a ban could have far-reaching ramifications for travel companies. Read More

News / Online

Online travel giants set new record for marketing spend in ‘23

By Mitra Sorrells | March 13, 2024

Expedia Group, Booking Holdings, Airbnb and Trip.com Group collectively spent $16.8 billion on sales and marketing in 2023 as they compete with one another and with suppliers enticing travelers to book... Read More

News / Online

Booking Holdings' Fogel calls for "smart regulations" in Europe

By Linda Fox | March 6, 2024

The company has had decisions from European lawmakers go against it in recent months, from its blocked acquisition of Etraveli to the threat of being tagged a digital gatekeeper under the looming... Read More

News / Online

Booking Holdings will appeal $530M fine by Spanish competition authority

By Mitra Sorrells | February 22, 2024

Booking Holdings reported its fourth quarter and full year 2023 earnings late Thursday, with records across multiple financial metrics including revenue that soared 40% higher than 2019. Read More

News / Online

Google under fire for proposed changes to search in Europe

By Linda Fox | January 24, 2024

The search giant has been criticized for not engaging with businesses on planned changes to comply with the Digital Markets Act as well as falling short of the regulation's requirements with those... Read More

Opinion / Technology

5 truths for travel marketers: 2024 update

By Jared Alster - Dune7 | January 23, 2024

Generative AI is both friend and foe for travel marketers, and Google remains the dominant search player. Read on as Dune7's Jared Alster updates on the travel marketing truths he laid down in 2023. Read More

News / Online

European regulators eye Booking.com under Digital Services Act

By Linda Fox | January 18, 2024

The European Commission has asked Booking.com and others for information as it determines whether the companies are complying with rules of the Digital Services Act that went into effect in November. Read More

alt="The most popular news stories on PhocusWire in 2023" title="The most popular news stories on PhocusWire in 2023"

News / Technology

By PhocusWire | December 15, 2023

ChatGPT, the Hot 25 Travel Startups and news about major players like Expedia Group and Airbnb dominated the rankings. Read More

News / Online

Bookings Holdings names new CFO to replace retiring Goulden

By Mitra Sorrells | December 13, 2023

Ewout Steenbergen will join the company in March as executive vice president and chief financial officer. He was most recently at S&P Global. Read More

News / Online

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023

By PhocusWire | December 13, 2023

This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More

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