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Business Travel

PhocusWire's in-depth coverage of the business travel sector, featuring news, analysis, interviews, research and more on corporate travel management, technology trends, expense systems, strategies, executives and positions in the market.

alt="International business travel declining amid inflation, report finds" title="International business travel declining amid inflation, report finds"
News / Online
International business travel declining amid inflation, report finds
By D.J. Catron | June 5, 2024
HotelHub analyzed 15 million hotel bookings dating back to 2022, revealing an uncertain business travel environment driven by persistent inflationary pressures.   Read More
alt="U.K. regulator investigating Amex GBT acquisition of CWT" title="U.K. regulator investigating Amex GBT acquisition of CWT"
News / Distribution
U.K. regulator investigating Amex GBT acquisition of CWT
By Linda Fox | June 5, 2024
A statement from Amex GBT said the company had “voluntarily notified the CMA of the transaction for antitrust approval in the U.K.” Read More
alt="With “innovationism” as its new philosophy, Trip.com Group comes roaring back" title="With “innovationism” as its new philosophy, Trip.com Group comes roaring back"
News / Online
With “innovationism” as its new philosophy, Trip.com Group comes roaring back
By Yeoh Siew Hoon - WiT | June 3, 2024
At its event last week, Trip.com Group leadership outlined the company's goal to be the number one OTA for flights in five years, powered by growth driven by higher-tier members and younger generations. Read More
alt="What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC" title="What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC"
Opinion / Distribution
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
By Jeff Klee - AmTrav | May 30, 2024
One day after announcing that chief commercial officer Vasu Raja would leave the company in June, American Airlines CEO Robert Isom acknowledged Wednesday that the airline made errors in... Read More
alt="7 GenAI use cases for consumer travel and internal operations" title="7 GenAI use cases for consumer travel and internal operations"
News / Technology
7 GenAI use cases for consumer travel and internal operations
By Phocuswright Research | May 29, 2024
As generative AI technologies evolve, the travel sector is poised to see significant changes in how services are marketed, sold and managed, making it crucial for companies to stay informed and adaptive... Read More
alt="Acai Travel to power AI-driven enhancements for Globespan Travel Management" title="Acai Travel to power AI-driven enhancements for Globespan Travel Management"
News / Technology
Acai Travel to power AI-driven enhancements for Globespan Travel Management
By Mitra Sorrells | May 28, 2024
Acai Travel, a PhocusWire Hot 25 Travel Startup for 2024, has created solutions to streamline operations for travel companies and enhance customer service. Read More
alt="Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism" title="Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism"
News / Technology
Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism
By Morgan Hines | May 23, 2024
Overlooking the U.S. Capitol, the Travel Technology Association held its first Policy & Innovation Showcase with Airbnb, Sabre, Booking Holdings and more. Read More
alt="Sabre lays out offer-order strategy with release of retailing platform" title="Sabre lays out offer-order strategy with release of retailing platform"
News / Distribution
Sabre lays out offer-order strategy with release of retailing platform
By Linda Fox | May 22, 2024
The technology aims to help airlines make the move from the passenger-name-record world to more modern retailing via API-based solutions. Read More
alt="Seasonality helps Trip.com Group drive Q1 revenue" title="Seasonality helps Trip.com Group drive Q1 revenue"
News / Online
Seasonality helps Trip.com Group drive Q1 revenue
By Linda Fox | May 21, 2024
Revenue from accommodation reservations increased 29% to $623 million while transportation ticketing revenue was up 20% to $692 million. Read More
alt="Travel execs plan payment tech investment amid challenges" title="Travel execs plan payment tech investment amid challenges"
News / Technology
Travel execs plan payment tech investment amid challenges
By Linda Fox | May 14, 2024
A study from Outpayce, the payments company set up by Amadeus, revealed that travel companies are planning to increase investment in payment capabilities by 12% on average this year. Read More
alt="Airlines edge out hotels as largest segment in U.S." title="Airlines edge out hotels as largest segment in U.S."
News / Online
Airlines edge out hotels as largest segment in U.S.
By Phocuswright Research | May 13, 2024
Direct distribution channels dominate airline sales, as suppliers embrace technological developments aimed to streamline the booking process and travel experience. Read More
alt="Steve Hafner on 20 years at Kayak: "The innovation isn't over yet"" title="Steve Hafner on 20 years at Kayak: "The innovation isn't over yet""
News / Online
Steve Hafner on 20 years at Kayak: "The innovation isn't over yet"
By D.J. Catron | May 11, 2024
As the metasearch site passes 20 years since its launch, CEO Steve Hafner shares his views on generative AI, Kayak for Business, the future of metasearch and more.   Read More
alt="Earnings roundup: Amex GBT, Uber and Lyft" title="Earnings roundup: Amex GBT, Uber and Lyft"
News / Online
Earnings roundup: Amex GBT, Uber and Lyft
By Mitra Sorrells | May 9, 2024
As publicly traded travel companies continue to report their earnings for the first quarter of this year, we round up the latest reports. Read More
alt="Expensify to launch travel platform" title="Expensify to launch travel platform"
News / Online
Expensify to launch travel platform
By Morgan Hines | May 8, 2024
Expensify Travel will exist as part of a partnership between Expensify and Spotnana and has been built on Spotnana’s travel-as-a-service platform. Read More
alt="Amadeus reports "solid start" to 2024" title="Amadeus reports "solid start" to 2024"
News / Distribution
Amadeus reports "solid start" to 2024
By Linda Fox | May 8, 2024
Group revenue for the Madrid-based business rose to €1.5 billion, a 14% increase versus the same quarter in 2023. Read More
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