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How global consumer trends are impacting travel
By Linda Fox
|
January 8, 2024
We look at how Euromonitor's global consumer trends are playing out in the travel industry.
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News
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Technology
Airlines need new data sources to predict demand and gain flexibility
By Linda Fox
|
January 7, 2021
The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021.
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News
/
Technology
Airlines begin trialing “CommonPass” digital health passport
By Mitra Sorrells
|
October 9, 2020
United Airlines and Cathay Pacific Airlines are testing a new app that stores and verifies a traveler’s COVID-19 test status.
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News
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Technology
Keeping communication channels open is critical for airlines during a crisis
By Linda Fox
|
March 23, 2020
15below CEO Nicholas Key discusses the role technology is playing in real-time communications with passengers, lessons learned from previous experiences and the need to meet customer expectations...
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News
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Technology
Cathay Pacific fined £500,000 after "brute force" data breach
By Linda Fox
|
March 9, 2020
A regulator in the U.K. imposed the fine, saying that between October 2014 and May 2018, the airline’s computer systems did not have “appropriate security measures” to protect customer data.
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News
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Technology
A tale of two airlines battling disruption with technology
By Linda Fox
|
June 25, 2019
The cost of disruption to airlines is around 8% of revenue, or $60 billion to the industry, every year. Little wonder then they turning to technology to address disruption from weather events to...
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News
/
Distribution
Airbus goes live on OTAs with Routehappy merchandising content
By Michele McDonald
|
June 6, 2017
Airbus has watched as airlines partner with Routehappy to showcase their differentiating features. Now it is getting in on the action to ensure that travelers don’t overlook the differentiating fea
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News
/
Technology
Live videos add new layer of complexity to airline crisis management
By Kevin May
|
September 14, 2016
Just when travel brands thought they might have a handle on how to use social media during a crisis... Live videos come along. The advent of live video streaming services have ensured that any comm
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News
/
Distribution
Outgoing IATA chief: airlines under pressure to keep up with tech
By Kevin May
|
June 2, 2016
The International Air Transport Association's director-general and CEO says the industry will always be up against the ongoing advances in technology. Tony Tyler, who retires from the role this mon
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News
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Distribution
Sabre is ready to spend $500M, and Abacus is a likely target
By Sean O'Neil
|
January 27, 2015
Sabre said in a financial filing this week that it was considering an acquisition to the tune of half-a-billion dollars during the next two months. You don't need to know how to use an abacus to ca
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News
/
Distribution
Alibaba earthquake: new travel URL, signs Agoda, ApplePay hint
By Martin Cowen
|
October 28, 2014
Alibaba Group is setting its considerable sights on the Chinese online travel sector - and Ctrip in particular - with a new brand, alitrip.com, launched to replace Taobao Travel. But maybe of grea
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News
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Distribution
Moving airlines from Argos (minus the catalogue) to a grit-free web experience
By Linda Fox
|
June 24, 2014
Analogies describing the online travel experience are plentiful and yet Argos without the catalogue sticks in the mind as an image of what it can be like for users. The analogy comes from Comair ec
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News
/
Distribution
Travelport renews Virgin Atlantic and grabs Air China, and more
By PhocusWire
|
April 27, 2014
This is a roundup of product news and announcements for travel DISTRIBUTION in tourism and hospitality for April 2014. Friday 28 April 2014: Travelport renews Virgin Atlantic distribution deal
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News
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Online
Cathay Pacific announces major site upgrade, includes planned weekend outage
By Karthick Prabu
|
June 6, 2013
Cathay Pacific announces technology improvements to its website, resulting in a weekend outage.
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News
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Online
Klout scores and social media impressions - a bit of a joke or a genuine currency in marketing?
By Kevin May
|
June 4, 2013
"Oh, great - so my business class lounge is going to be full of social media gurus now?" - this is a flippant paraphrasing of comments after an airline said it would be rewarding social media...
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