I don’t need to tell you about the challenges the travel
industry has faced in the last few years – they’re self-evident and have ranged
from wholly new and unpredictable to modified versions of conditions we’ve seen
before. Searching for clues about the
road ahead can be tough, whether you’re trying to avoid downturns, anticipate
the upticks or even maintain the status quo.
And while in some cases there’s no precedent to follow,
there is one dataset that has remained a reliable indicator of future travel
demand: school breaks.
We know for a fact that over 60% of households with children
plan their major trips around when school is out and that number goes up when
the household is exclusively children aged kindergarten through high
school. That’s why understanding when
breaks happen is so important to planning your next year. This Christmas is a
great example. Because December 25 is
falling on a Monday, a large percentage of schools aren’t actually starting
their breaks this year until the Friday beforehand. In fact, there are 45% fewer students on
break the week of the 16 than there were last year, and they’re going back to
school later in January.
The impact on December bookings is twofold. First, hotels
aren’t able to capture the same kind of occupancy this year as last, leaving a
significant deficit for the pre-holiday week. Second, they’ve lost a lot of the
rate power that the high demand would normally bring to an important
revenue-generating period. Fewer nights
for fewer dollars is something that a marketer or revenue manager needs to be
able to anticipate well in advance.
But it also turns out that the shifts shift, too. Big events
like hurricanes can have a significant impact on breaks for an entire region,
while smaller events like a localized blizzard may add a week of make-up days
at the end of the year in a critical market. It’s not just a matter of looking
at school calendars during the summer, but continuously monitoring changes
throughout the school year.
This information is imperative on the individual operator
level, but it also applies to the aggregate. Local tourism boards and
governments need school calendar data to ensure demand-generation efforts, like
hosting major events, aren’t scheduled during dates when there’s already
existing demand from school breaks in their key markets.
Whether you’re a marketer looking to plan ahead for
year-over-year changes, a chief financial officer wanting to anticipate shifts
in when revenue will be recognized, a town manager needing to staff the bus
lines or even a small operation wanting to hire college students when they’re
off for a few weeks, shining some light on one of the mysteries around “what’s
next” is a welcomed bit of certainty after the last few years of change.
Tools like Inntopia’s School Calendar Explorer are solving the
data side of this problem, but it’s up to the operators, marketers, planners
and leaders to use that data to make informed decisions around marketing, pricing,
planning and customer satisfaction. With so little clarity in our markets and
the economy even a few months out, insights like these can make or break a
business’s performance.
About the author...
Tom Foley is senior vice president of business intelligence at
Inntopia, a Northstar Travel Group brand.