Cybersecurity

News / Technology

In the wake of CrowdStrike, how tech can shape travel crisis planning

By Morgan Hines | July 26, 2024

On the heels of last week’s CrowdStrike outage, the question of how to manage mass delays and cancellations along with what crisis management’s future may look like is only more critical. Read More

News / Technology

Global IT incident grounds major airlines

By Linda Fox | July 19, 2024

Major airlines and airports including American, United, Delta and KLM were affected by a global IT outage Friday with some having to ground flights. Read More

News / Technology

From security to cloud, 4 tech insights from hospitality execs

By Linda Fox | June 3, 2024

Executives from across the hospitality industry discuss how new and old technologies are helping and hindering the sector. Read More

News / Technology

Southwest Airlines' CIO on plans for its $1.7B technology investment

By Linda Fox | April 8, 2024

Southwest Airlines SVP of technology and chief information officer Lauren Woods discusses the carrier's approach to its tech investments, disruption and modernization through cloud and AI. Read More

Interview / Startups

STARTUP STAGE: Sleap.io is a blockchain-based hotel booking platform

By Mitra Sorrells | February 14, 2024

Founded in 2023, Sleap.io has more than 350,000 hotels on its platform and accepts payment in more than 200 cryptocurrencies. Read More

News / Technology

Airline tech bosses prioritize artificial intelligence investment

By Linda Fox | February 7, 2024

Airline technology spend has been increasing since 2020 and was expected to hit approximately $35 billion in 2023, up from 2022’s figure of $30 billion, according to the SITA Air Transport IT 2023... Read More

News / Technology

Sabre investigation finds no security concerns from alleged ransomware attack

By Derek Catron | October 10, 2023

Despite allegations from a ransomware group that it stole sensitive personal information from Sabre, the company said it has found no evidence that customer data has been compromised. Read More

News / Online

Airbnb announces new system to verify listings

By Derek Catron | September 21, 2023

Verified listings will be denoted by an icon starting in February for the U.S., Canada, Australia, the U.K. and France, with 30 more countries to be added next fall. Read More

News / Online

Report reveals cybersecurity vulnerabilities in hospitality

By Morgan Hines | September 7, 2023

Trustwave SpiderLabs reveals that the transition to mobile and contactless services is making the hospitality industry more vulnerable to cyber threats. Read More

News / Technology

Ryanair's online facial recognition creating friction for business travelers

By Lauren Arena – Business Travel News Europe | August 28, 2023

Business travelers in the United Kingdom have reported ongoing "friction" and "frustrations" when booking flights with Ryanair due to the carrier's online booking verification process that requires... Read More

News / Technology

AI Insights: Generative AI for corporate travel service and communications

By PhocusWire | July 18, 2023

Flight Centre Travel Group’s chief experience officer John Morhous answers our questions about how the company’s corporate travel unit, FCM Travel, is working with generative artificial intelligence... Read More

From Our Partners / Technology

Embracing blockchain for enhanced security and efficiency in travel

By Ralf Usbeck - Chain4Travel | June 8, 2023

With blockchain leading the way, the travel industry is poised for an era of innovation, enhanced collaboration and limitless possibilities. Read More

News / Technology

Why it's time for travel companies to address "technical debt"

By Derek Catron | May 15, 2023

WhileChatGPT and AI are cool, travel businesses can't get the full benefit of new technologies until they replace their antiquated systems, experts at at Hotelbeds’ MarketHub Americas conference said.... Read More