Expedia

News / Online

Expedia Group launches One Key unified rewards program

By Derek Catron | July 7, 2023

Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that would spread rewards benefits to more travelers. Read More

News / Distribution

Study reveals low take-up of AI among European hotels

By Linda Fox | July 5, 2023

The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More

News / Technology

Priceline partners with Google to deploy generative AI

By Mitra Sorrells | June 6, 2023

Priceline will use the generative AI technology to create a new virtual travel assistant chatbot to improve internal workflows. Read More

News / Online

Online travel giants Q1 marketing spending shows wide variance

By Mitra Sorrells | June 6, 2023

Expedia Group spent the highest percentage of revenue on marketing while Airbnb spent the least and focused on expanding brand awareness and balancing supply and demand. Read More

Opinion / Technology

ChatGPT plugins' potential impact on the travel booking experience

By Mario Gavira | May 22, 2023

Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More

News / Online

Expedia Group launches OneKeyCash for partners

By Kathryn Walson | May 12, 2023

The new rewards currency is intended to target the 83% of consumers who travel too infrequently to earn status or meaningful rewards. Read More

News / Online

Expedia Group adds Mastercard to growing B2B lineup

By Kathryn Walson | May 9, 2023

Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem credit card loyalty points for travel bookings made through Expedia. Read More

News / Technology

New Expedia tech extends debate on attribute-based selling

By Kathryn Walson | May 8, 2023

For now, Expedia Group’s system does not enable customization of room attributes, such as location, floor or view. Read More

News / Online

Expedia Group embraces AI, banks on loyalty program

By Kathryn Walson | May 4, 2023

Expedia Group continues to invest in its strategy of acquiring and retaining “high-value loyalty members and app users” across its three leading brands, CEO Peter Kern said. Read More

News / Technology

How ChatGPT levels the playing field for travel companies

By Derek Catron | May 4, 2023

ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its... Read More

News / Online

Expedia Group to power new SoFi Travel site

By Mitra Sorrells | May 1, 2023

Expedia Group also provides travel content and services for financial institutions including Revolut, Scotiabank, American Express, Royal Bank of Canada and more. Read More

News / Technology

Fixing the digital trust issue in ChatGPT for travel

By Mitra Sorrells | April 27, 2023

Experts in the field of decentralized identity say verifiable credentials combined with a decentralized communications protocol can enable the full power of ChatGPT to act as a virtual assistant for... Read More

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News / Technology

ChatGPT: A chatty dozen of travel tools and services

By Derek Catron | April 18, 2023

Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support. Read More

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News / Startups

Japan’s SmartRyde raises $3.4M as it expands airport transfer marketplace

By Mitra Sorrells | April 9, 2023

Along with the funding, SmartRyde has created an API so online travel agencies and airlines can connect directly to its global network to easily offer pre-booked airport transfers in their booking... Read More

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Opinion / Technology

ChatGPT means radically improved travel sales conversion

By Terry Jones | April 7, 2023

Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel. Read More

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