Expedia

 alt="Expedia Group launches One Key unified rewards program"  title="Expedia Group launches One Key unified rewards program"
News / Online
Expedia Group launches One Key unified rewards program
By Derek Catron | July 7, 2023
Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that would spread rewards benefits to more travelers.   Read More
 alt="Study reveals low take-up of AI among European hotels"  title="Study reveals low take-up of AI among European hotels"
News / Distribution
Study reveals low take-up of AI among European hotels
By Linda Fox | July 5, 2023
The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More
 alt="Priceline partners with Google to deploy generative AI"  title="Priceline partners with Google to deploy generative AI"
News / Technology
Priceline partners with Google to deploy generative AI
By Mitra Sorrells | June 6, 2023
Priceline will use the generative AI technology to create a new virtual travel assistant chatbot to improve internal workflows. Read More
 alt="Online travel giants Q1 marketing spending shows wide variance"  title="Online travel giants Q1 marketing spending shows wide variance"
News / Online
Online travel giants Q1 marketing spending shows wide variance
By Mitra Sorrells | June 6, 2023
Expedia Group spent the highest percentage of revenue on marketing while Airbnb spent the least and focused on expanding brand awareness and balancing supply and demand. Read More
 alt="ChatGPT plugins' potential impact on the travel booking experience"  title="ChatGPT plugins' potential impact on the travel booking experience"
Opinion / Technology
ChatGPT plugins' potential impact on the travel booking experience
By Mario Gavira | May 22, 2023
Can chatbot plugins bring a new, conversational layer to the decade-old search and booking interface in travel? Read More
 alt="Expedia Group launches OneKeyCash for partners"  title="Expedia Group launches OneKeyCash for partners"
News / Online
Expedia Group launches OneKeyCash for partners
By Kathryn Walson | May 12, 2023
The new rewards currency is intended to target the 83% of consumers who travel too infrequently to earn status or meaningful rewards. Read More
 alt="Expedia Group adds Mastercard to growing B2B lineup"  title="Expedia Group adds Mastercard to growing B2B lineup"
News / Online
Expedia Group adds Mastercard to growing B2B lineup
By Kathryn Walson | May 9, 2023
Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem credit card loyalty points for travel bookings made through Expedia.  Read More
 alt="New Expedia tech extends debate on attribute-based selling"  title="New Expedia tech extends debate on attribute-based selling"
News / Technology
New Expedia tech extends debate on attribute-based selling
By Kathryn Walson | May 8, 2023
For now, Expedia Group’s system does not enable customization of room attributes, such as location, floor or view. Read More
 alt="Expedia Group embraces AI, banks on loyalty program"  title="Expedia Group embraces AI, banks on loyalty program"
News / Online
Expedia Group embraces AI, banks on loyalty program
By Kathryn Walson | May 4, 2023
Expedia Group continues to invest in its strategy of acquiring and retaining “high-value loyalty members and app users” across its three leading brands, CEO Peter Kern said. Read More
 alt="How ChatGPT levels the playing field for travel companies"  title="How ChatGPT levels the playing field for travel companies"
News / Technology
How ChatGPT levels the playing field for travel companies
By Derek Catron | May 4, 2023
ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to Sailsquare, an Italy-based sailing cruise marketplace that used the tool to monitor communications on its... Read More
 alt="Expedia Group to power new SoFi Travel site"  title="Expedia Group to power new SoFi Travel site"
News / Online
Expedia Group to power new SoFi Travel site
By Mitra Sorrells | May 1, 2023
Expedia Group also provides travel content and services for financial institutions including Revolut, Scotiabank, American Express, Royal Bank of Canada and more. Read More
 alt="Fixing the digital trust issue in ChatGPT for travel"  title="Fixing the digital trust issue in ChatGPT for travel"
News / Technology
Fixing the digital trust issue in ChatGPT for travel
By Mitra Sorrells | April 27, 2023
Experts in the field of decentralized identity say verifiable credentials combined with a decentralized communications protocol can enable the full power of ChatGPT to act as a virtual assistant for... Read More
 alt="chatgpt laptop"  title="chatgpt laptop"
News / Technology
ChatGPT: A chatty dozen of travel tools and services
By Derek Catron | April 18, 2023
Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support.   Read More
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News / Startups
Japan’s SmartRyde raises $3.4M as it expands airport transfer marketplace
By Mitra Sorrells | April 9, 2023
Along with the funding, SmartRyde has created an API so online travel agencies and airlines can connect directly to its global network to easily offer pre-booked airport transfers in their booking... Read More
 alt="ChatGPT with phone"  title="ChatGPT with phone"
Opinion / Technology
ChatGPT means radically improved travel sales conversion
By Terry Jones | April 7, 2023
Travelocity founder Terry Jones says his past work creating Wayblazer makes him confident ChatGPT and other forms of generative AI will permanently disrupt the user interface in travel. Read More