Front Office

News / Technology

How airlines are evolving their operations with generative AI

By Morgan Hines | July 9, 2024

Generative artificial intelligence could be a game-changing technology when it comes to simplifying the complicated operations of running an airline. Read More

News / Distribution

STR industry is evolving but remains ripe for opportunity

By Morgan Hines | July 1, 2024

Despite constraints, STR industry heads believe there are plenty of opportunities including professionalization, consulting and more in the rapidly evolving space. Read More

News / Technology

Shiji, Amadeus, Otelier and more hospitality tech news from HITEC 2024

By PhocusWire | June 27, 2024

Dozens of hospitality technology vendors released new and updated products this week during HITEC, the Hospitality Industry Technology Exposition and Conference, which wraps up today in Charlotte.... Read More

News / Technology

Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism

By Morgan Hines | May 23, 2024

Overlooking the U.S. Capitol, the Travel Technology Association held its first Policy & Innovation Showcase with Airbnb, Sabre, Booking Holdings and more. Read More

News / Technology

Pushing to make early check-ins more than just a free perk

By D.J. Catron | May 22, 2024

As personalized travel becomes a priority, more hotel operators and system developers believe a growing number of guests will demand early check-ins — even if they have to pay for it. Read More

News / Technology

Hospitality stakeholders on fixing the data silo problem

By Morgan Hines | April 30, 2024

Despite years of work across the hospitality industry, hotels are still struggling to connect guest data across multiple systems, inhibiting their ability to provide an optimal guest experience. Read More

News / Technology

How technology is helping to fuel wellness opportunities for travelers

By Morgan Hines | April 26, 2024

Travel tech leaders focused on wellness have an eye trained on the future - with predictions as to how technology may impact traveler wellness and wellness tourism. Read More

From Our Partners / Technology

5 signs a hotel tech stack is outdated

By Jose Canelos - Amadeus Hospitality | April 23, 2024

Technology upgrades are proving to be top of mind this year, as hoteliers using legacy software or those with major gaps in functionality are increasingly worried about being outperformed. Read More

News / Technology

Trip.com Group’s Trip.Biz launches business travel booking app

By Morgan Hines | April 15, 2024

Trip.Biz, a digital travel management company, aims to revolutionize the organization of business travel. Read More

News / Technology

The rise of AI: Redefining property management systems for a digital age

By Morgan Hines | March 21, 2024

Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services? Read More

News / Online

Mews raises $110M at $1.2B valuation

By Mitra Sorrells | March 4, 2024

Mews said it crossed $100 million in annualized net revenue in the last year. It will use the funding to accelerate its global expansion, product growth and acquisition strategy. Read More

Interview / Technology

CEO Spotlight: Jacob Messina of Stayntouch

By Mitra Sorrells | March 4, 2024

Prior to becoming CEO in April 2023, Messina had been SVP of technology and innovation at MCR Hotels, the third-largest hotel operator in the United States and the parent company of Stayntouch. Read More

News / Technology

Record online direct bookings are driving innovation in hospitality, survey finds

By Morgan Hines & Derek Catron | January 11, 2024

The hotel industry is making strides when it comes to digitalization, but there's still plenty of room to grow, according to a recent report from H2c. Read More

News / Technology

Three ways generative AI is improving the travel industry

By Morgan Hines | December 18, 2023

In a wide-ranging conversation at The Phocuswright Conference, leaders from Microsoft, Priceline and Amadeus discussed opportunities generative AI presents to the travel industry and how it's changing... Read More

News / Online

Why travel’s experiences sector isn’t likely to operate like others

By Morgan Hines | December 4, 2023

As the experiences category continues to grow in the travel world, experts look at its future during a Center Stage discussion at The Phocuswright Conference 2023. Read More

Most Popular
Latest Stories