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News
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Technology
In the wake of CrowdStrike, how tech can shape travel crisis planning
By Morgan Hines
|
July 26, 2024
On the heels of last week’s CrowdStrike outage, the question of how to manage mass delays and cancellations along with what crisis management’s future may look like is only more critical.
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Technology
Report: Travel fintech - Monetizing the new era of customer care
By Cathy Walsh
|
July 24, 2024
In this exclusive report from PhocusWire and HTS, find out how fintech products that address pain points around disruptions and flexibility can serve travelers while also generating incremental revenue...
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News
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Startups
Corporate travel and events platform Planned raises $35M
By Mitra Sorrells
|
July 18, 2024
Based in Montreal, Planned said it combines human service with artificial intelligence to provide comprehensive sourcing, booking, payment and policy management for events and travel.
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News
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Technology
Major Japanese credit card issuer enters travel space
By Morgan Hines
|
July 11, 2024
SMBC Group's Sumitomo Mitsui Card, a credit card issuer in Japan, has partnered with Hopper’s B2B division Hopper Technology Solutions (HTS) to create a travel loyalty portal to benefit cardholders.
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Brazil-based Nubank launches travel booking platform
By D.J. Catron
|
May 28, 2024
The partnership with Hopper Technology Services (HTS) will allow the bank’s Ultravioleta customers to purchase air tickets and book hotels on their banking app.
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News
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Technology
Korea-based credit card company creates travel booking portal
By D.J. Catron
|
May 20, 2024
The travel portal for Lotte Card customers will offer flights, accommodations and car rentals powered by HTS, Hopper's B2B solution.
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News
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Online
AirAsia integrates fintech ancillaries from Hopper B2B solution HTS
By Mitra Sorrells
|
February 29, 2024
The new "cancel for any reason" option will launch later this year for customers that book non-refundable fares on the AirAsia MOVE app and at airasia.com.
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News
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Online
CEO Spotlight - Peter Kern of Expedia Group
By Mitra Sorrells
|
January 29, 2024
In a discussion last week at the ALIS event, Expedia Group CEO Peter Kern covers a range of topics including generative AI, next steps for One Key, customer acquisition strategies, global growth and...
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News
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Technology
The most popular news stories on PhocusWire in 2023
By PhocusWire
|
December 15, 2023
ChatGPT, the Hot 25 Travel Startups and news about major players like Expedia Group and Airbnb dominated the rankings.
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News
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Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire
|
December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb.
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News
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Online
Hopper’s Lalonde talks profits, Expedia split, Booking.com competition
By Derek Catron
|
November 29, 2023
In a far-ranging interview at The Phocuswright Conference, Lalonde also spoke of Hopper’s layoffs and his “hacker” approach to business.
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News
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Startups
Travel M&A activity heats up in post-pandemic era
By Linda Fox
|
November 14, 2023
The report tracked a total of 1,758 companies sold between 2014 and Q3 2023 with the majority of the deals taking place in Europe, 42%, and the United States, 38%.
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News
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Online
Hopper’s APAC B2C team axed amid cuts of 250 jobs
By Yeoh Siew Hoon - WiT
|
October 13, 2023
As part of its recent cuts, Hopper has eliminated its B2C team in Asia Pacific, while keeping its B2B team intact.
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News
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Online
Hopper cuts 250 jobs, citing push to full-scale travel platform
By Derek Catron
|
October 4, 2023
Fred Lalonde, CEO of the Montreal-based company, told a Canadian newspaper the cuts — equal to 30% of full-time staff — were needed to reach profitability.
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News
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Technology
Sabre launches AI-based seat upgrade tool in collaboration with Google, Hopper
By Mitra Sorrells
|
September 28, 2023
Sabre built its new solution in partnership with Hopper, which has just renamed its B2B product from Hopper Cloud to Hopper Technology Solutions, offering fintech, travel portals and a new suite of...
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The CrowdStrike outage was a wake-up call for the travel industry – here’s how it should respond
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Could Amazon become a major player in travel?
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Apollo Funds to acquire the Travel Corporation
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U.S. Court rules against Booking.com in Ryanair screen-scraping lawsuit
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Selina facing insolvency, looks for buyers
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SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing
From our partners at Phocuswright Europe 2024: IReckonu
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