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News
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Technology
TravelTech Show scheduled for September global marathon
By PhocusWire
|
March 4, 2021
The organizers believe that by this time the industry will be well on the road to recovery and the community will be ready to come together to share ideas and explore new ways of working towards...
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Opinion
/
Technology
How Big Data can drive hotel value and loyalty
By Laurent Idrac - Hapi
|
March 1, 2021
Hotels may know about their guests pre‐stay and post‐stay, but they’re often missing out on the most important part of the journey: personalizing the experience while on property.
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Opinion
/
Technology
Is hospitality ready to service the digitally savvy travel consumer?
By Max Starkov - hospitality consultant and strategist
|
February 16, 2021
There is a clear deficit of proper hospitality industry education in digital technology and the latest technology innovations, trends and best practices.
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Opinion
/
Technology
What to expect from hotel tech in 2021
By Juan Carlos Abello - Nuvola
|
December 17, 2020
Technology will be one of the biggest tools at the hospitality industry’s disposal to enhance health and safety standards upon reopening and gaining the trust of travelers in 2021.
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Opinion
/
Distribution
Unboxing revenue management, from revenue systems to revenue strategy
By Sharad Kapur
|
November 13, 2020
It's time for hotel companies to build revenue management infrastructures around their operations that also reflect their strategy.
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Opinion
/
Distribution
Pricing principles to help hotels maximize revenue during COVID-19
By Vikram Singh
|
August 31, 2020
Hotels need a "back-to-basics" approach to pricing management, with a focus on facts not feelings.
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Opinion
/
Online
Does your hotel need a commercial strategist?
By Sharad Kapur
|
August 20, 2020
Here's why hotels should consider a "commercial strategist" role as the lead-in position for all commercial operations.
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Opinion
/
Distribution
COVID-19 and the global hotel industry: A roadmap to recovery, part 1
By Yuki Hu, Eva Liu & George Yu - IDeaS
|
March 2, 2020
Amid the COVID-19 coronavirus outbreak, here are actionable steps for hotels to take now to proactively begin the road to recovery:
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Interview
/
Technology
In The Big Chair - Jason Morehouse of Checkfront
By Kevin May
|
June 7, 2019
Since launching in June, 2010, Checkfront has grown from a humble operation in Victoria, British Columbia, Canada, to a business that processes over $1 billion in bookings annually, made by tour and...
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News
/
Distribution
Amadeus closes in on €1.5B in revenue during Q1 of 2019
By Kevin May
|
May 8, 2019
Amadeus secured revenue of over €1.4 billion in the first quarter of this year, following an increase of 15% over the same period in 2018. EBITDA up by 11%, too.
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News
/
Online
Welcome to next-generation hospitality: Attribute-based booking, tech-led services and achieving cult status
By Jill Menze
|
April 30, 2019
According to the new Drivers of Change in Hospitality report, produced by Amadeus in collaboration with InterContinental Hotels Group, Foresight Factory and Cornell University, there are three key...
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News
/
Technology
Intelity raises $44M to fuel global expansion of guest management platform
By Kevin May
|
January 28, 2019
The investment in the back-of-house software suite from private equity firm LLR Partners follows Intelity's merger with Keypr in 2018.
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Interview
/
Startups
VIDEO: Skylark - Summit pitch at Phocuswright 2018
By Kevin May
|
December 4, 2018
What's the future of luxury travel? It's what we all want: convenience, transparency, value, service - and amazing vacations.
Read More
Opinion
/
Technology
How hotel operators can leverage technology to retain more customers
By Mark McGregor - Signavio
|
July 27, 2018
Process management or process modeling is one the most underrated applications that can be utilized to enhance the experience of travel.
Read More
Opinion
/
Technology
Data, data and more data - the most valuable currency in hospitality
By Carson Booth - SnapShot
|
July 20, 2018
With massive amounts of data now available to hotels, it’s safe to say that all future technologies will rely on data and integrations.
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The CrowdStrike outage was a wake-up call for the travel industry – here’s how it should respond
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