United

News / Distribution

Airline alliances redouble efforts to make multicarrier itineraries seamless

By Robert Silk - Travel Weekly | July 29, 2024

As the three major alliances have reached something close to global coverage, using technology to facilitate seamless, multicarrier journeys has become a priority. Read More

News / Technology

Global IT incident grounds major airlines

By Linda Fox | July 19, 2024

Major airlines and airports including American, United, Delta and KLM were affected by a global IT outage Friday with some having to ground flights. Read More

News / Technology

How airlines are evolving their operations with generative AI

By Morgan Hines | July 9, 2024

Generative artificial intelligence could be a game-changing technology when it comes to simplifying the complicated operations of running an airline. Read More

News / Online

Travel groups warn of fewer trips if U.S. adopts plan to lower credit card fees

By Johanna Jainchill and Robert Silk – Travel Weekly | April 19, 2024

A proposal to lower credit card fees could have the unintended consequence of reducing travel by cutting into the funds that support loyalty programs, data from the U.S. Travel Association shows. Read More

News / Distribution

Delta partners with Accelya, Google on new NDC plans

By D.J. Catron | April 18, 2024

The last of the three major U.S. airlines to embrace modern retailing and distribution announced the partners it will work with, including IATA and ARC. Read More

News / Technology

Delta prepares to launch NDC solution “anchored around servicing”

By Mitra Sorrells | April 11, 2024

Next week Delta will reveal the technology companies it is working with that are helping to create its NDC solution. Read More

News / Online

Airlines have jacked up the cost of reward travel since 2019

By Robert Silk | April 5, 2024

A new analysis from consulting firm IdeaWorks shows the cost of reward travel at U.S. airlines has jumped sharply since 2019, eroding the value of frequent-flyer points. Read More

News / Distribution

The impact of American Airlines' distribution changes one year on

By Linda Fox | April 3, 2024

American Airlines has made no secret of its goal of 100% internet-based bookings and other carriers are showing signs of following suit with varying strategies. Read More

News / Distribution

Airline ancillary revenue hit $69B in 2022, beating 2019 levels

By Linda Fox | September 28, 2023

The top five U.S. airlines - Alaska, American Airlines, Delta, United and Southwest - generated ancillary revenue of almost $23 billion from loyalty programs in 2022. Read More

News / Technology

United Airlines inks deal to buy 1B gallons of SAF

By Derek Catron | September 14, 2023

Houston-based Cemvita to provide 50 million gallons of sustainable aviation fuel a year for 20 years to the airline. Read More

News / Technology

Are airline patents a mark of industry innovation?

By Linda Fox | August 25, 2023

Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady decline since 2016 with financial constraints and outsourcing of innovation among reasons for this... Read More

News / Technology

United, JetBlue further investments in sustainability

By Derek Catron | July 31, 2023

United Airlines announced an increase to its sustainable flight fund along with new partners – including JetBlue Ventures, which is also investing in carbon dioxide removal technology. Read More

News / Technology

United to pull basic economy fares from Edifact

By Robert Silk | July 27, 2023

United basic economy fares for domestic and some international flights will now only be offered through its website, app or NDC-enabled channels. Read More

News / Technology

Spotnana direct NDC connection with United to realize retailing potential

By Elizabeth West - BTN | June 29, 2023

The "deep integration" also enables self-service, end-to-end agent service and airline service, with all ticket touches applied across channels. Read More

News / Technology

United deal with Apple to show flight info on locked iPhone

By Derek Catron | May 23, 2023

United customers will have real-time access to boarding passes, gate and seat numbers on iPhone lock screens without opening the airline’s app. Read More

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