Voice

News / Technology

The importance of “small wins” in developing a long-term AI strategy

By Mitra Sorrells | July 25, 2024

Agent Studio's Cesc Vilanova and Acai Travel's Riky Vittoria - two people who have been developing artificial intelligence solutions for year - offer advice on how to employ the technology. Read More

News / Startups

Travelers can now purchase AI-created customized audio tours for any destination

By Mitra Sorrells | March 20, 2024

Travelers specify the location, duration and language for the tour, as well as if they have preferences of a theme or specific sites and then moderators review the AI-generated guide before sending it... Read More

Opinion / Technology

Travel's journey through the generative AI platform shift

By Mario Gavira | January 16, 2024

Mario Gavira discusses whether we're in the midst of a pivotal moment that will see the rise of a new platform allowing us to interact and harness artificial intelligence. Read More

News / Technology

AI platform translates hotel guests’ speech into actionable data and insights

By Arvindh Yuvaraj - WebinTravel | January 5, 2024

Founded in 2019, Aiello has three products that work together and use artificial intelligence to “understand” hotel guests the way a human staff member would. Read More

News / Technology

Google, Expedia, Travelport and Wego on AI risks, opportunities

By Mitra Sorrells | October 3, 2023

In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy, hallucinations and bias in relation to generative AI. Read More

News / Online

Travel websites failing basic accessibility tests

By Linda Fox | August 30, 2023

Consistent accessibility issues such as missing alternative text and unlabeled form fields are barriers to bookings from disabled travelers. Read More

News / Technology

MakeMyTrip adds Microsoft’s GPT tech for voice-assisted travel booking

By Mitra Sorrells | May 9, 2023

The India-based online travel agency says it will use the technology to introduce voice-assisted booking in Indian languages. Read More

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News / Startups

Autio raises $5.9M to expand mobile storytelling reach

By Derek Catron | April 5, 2023

The Kevin Costner co-founded mobile audio storytelling app also announced a strategic partnership with iHeartMedia, which led the funding round. Read More

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News / Technology

The evolution of in-room voice tech in hospitality

By Kathryn Walson | January 25, 2023

Voice assistants help short-staffed hotels by answering routine questions that the front desk would otherwise have to answer. They can also boost revenue by upselling spa services or future bookings,... Read More

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News / Online

Top global consumer trends and what they mean for travel

By Linda Fox | January 17, 2023

Euromonitor's new report, Top 10 Global Consumer Trends for 2023, is out today and provides insights travel companies can use to tap into these behaviors. Read More

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News / Online

Two chatbot companies serving travel secure funding for expansion

By Kathryn Walson | January 17, 2023

Dallas-based Inbenta has landed $40 million, while New York-based NLX has scored $4.6 million. Both companies cater to the travel sector, among other industries. Read More