American Airlines

News / Distribution

Airline alliances redouble efforts to make multicarrier itineraries seamless

By Robert Silk - Travel Weekly | July 29, 2024

As the three major alliances have reached something close to global coverage, using technology to facilitate seamless, multicarrier journeys has become a priority. Read More

News / Technology

Global IT incident grounds major airlines

By Linda Fox | July 19, 2024

Major airlines and airports including American, United, Delta and KLM were affected by a global IT outage Friday with some having to ground flights. Read More

Opinion / Distribution

What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC

By Jeff Klee - AmTrav | May 30, 2024

One day after announcing that chief commercial officer Vasu Raja would leave the company in June, American Airlines CEO Robert Isom acknowledged Wednesday that the airline made errors in... Read More

News / Online

Vasu Raja to leave American Airlines next month

By Donna M. Airoldi – Business Travel News | May 29, 2024

American Airlines chief commercial officer Vasu Raja will depart the airline in June. Stephen Johnson, vice chair and chief strategy officer, will assume his role immediately and help to lead the... Read More

News / Technology

How brands are using interactive video to sell travel seamlessly

By Morgan Hines | May 29, 2024

With interactive video, technology brands are taking the capability further - making booking more seamless for travelers - and marketing more effective for brands. Read More

News / Distribution

American Airlines extends deadline for agencies to reach preferred status

By Jerry Limone - Travel Weekly | April 24, 2024

American had said it would cease awarding AAdvantage points for bookings through nonpreferred travel agencies starting May 1. The new deadline is July 11. Read More

News / Online

Travel groups warn of fewer trips if U.S. adopts plan to lower credit card fees

By Johanna Jainchill and Robert Silk – Travel Weekly | April 19, 2024

A proposal to lower credit card fees could have the unintended consequence of reducing travel by cutting into the funds that support loyalty programs, data from the U.S. Travel Association shows. Read More

News / Distribution

Delta partners with Accelya, Google on new NDC plans

By D.J. Catron | April 18, 2024

The last of the three major U.S. airlines to embrace modern retailing and distribution announced the partners it will work with, including IATA and ARC. Read More

News / Technology

Delta prepares to launch NDC solution “anchored around servicing”

By Mitra Sorrells | April 11, 2024

Next week Delta will reveal the technology companies it is working with that are helping to create its NDC solution. Read More

News / Online

Airlines have jacked up the cost of reward travel since 2019

By Robert Silk | April 5, 2024

A new analysis from consulting firm IdeaWorks shows the cost of reward travel at U.S. airlines has jumped sharply since 2019, eroding the value of frequent-flyer points. Read More

News / Distribution

The impact of American Airlines' distribution changes one year on

By Linda Fox | April 3, 2024

American Airlines has made no secret of its goal of 100% internet-based bookings and other carriers are showing signs of following suit with varying strategies. Read More

News / Technology

How personalized videos at scale are connecting travel brands with customers

By Morgan Hines | March 19, 2024

Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip. Read More

News / Technology

American tightens mileage earning rules to motivate NDC, direct bookings

By Mitra Sorrells | February 20, 2024

American's new rules for earning miles and points, which go into effect for tickets issued May 1, are part of the carrier's strategy to get 100% of its bookings through internet-based channels. ... Read More

News / Distribution

American Airlines doubles down on digital distribution strategy

By Linda Fox | January 25, 2024

American Airlines said 80% of bookings currently come via internet-based channels with 65% of that coming from its website and mobile app. Read More

Opinion / Technology

How technology can help airlines meet traveler expectations

By Andrew Wilcock - Accelya | January 12, 2024

With the aviation industry continuing to chart its course to recovery, it's critical airlines adopt cutting-edge technology solutions to ensure their competitiveness in this evolving landscape. Read More

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