Artificial Intelligence

News / Online

How sustainable travel companies are helping consumers, brands understand certification

By Morgan Hines | June 14, 2024

James Lever of Weeva and Sally Davey of Travalyst talk about sustainability sensibilities in the PhocusWire studio at Phocuswright Europe. Read More

News / Startups

Viator's origin story - a tale of a prince and a girl from Tasmania

By Linda Fox | June 14, 2024

Viator founder Rod Cuthbert shared the Phocuswright Europe 2024 Center Stage with Thayer Ventures' Chris Hemmeter to discuss how the tours and activities company came to be, selling it to Tripadvisor... Read More

News / Technology

Canary Technologies raises $50M to accelerate AI for hospitality guest engagement

By Mitra Sorrells | June 12, 2024

Canary works with more than 20,000 hoteliers around the world, including many that are part brands such as Wyndham, Marriott, Hilton and Four Seasons. Read More

From Our Partners / Technology

AI, personalization and data analytics: A deep dive into hospitality investment trends

By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 12, 2024

Hospitality providers can see huge potential for a more engaging customer experience as well as significant growth if they effectively prioritize their technology investment strategies now. Read More

News / Technology

Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better

By D.J. Catron | June 12, 2024

At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how generative AI is changing the travel industry. Read More

From Our Partners / Technology

Ahead of the curve: Future-proofing travel programs

By PhocusWire | June 11, 2024

Navan's director of travel management, Ben Custance, explains current challenges and opportunities in business travel management. Read More

News / Distribution

Mystifly launches multisource air selling platform

By Mitra Sorrells | June 11, 2024

Mystifly’s Smart Selling Platform (SSP) delivers source-agnostic air selling, servicing and revenue optimization. Read More

News / Technology

As Phocuswright Europe kicks off, travel experts weigh in on the AI buzz

By PhocusWire | June 11, 2024

When 500 travel insiders gather, you don’t need a chatbot to predict lots of conversation about generative AI. Read More

Opinion / Technology

How generative AI can tackle “information overload” and empower travelers

By Emily Weiss - Accenture | June 7, 2024

The future of travel is bright, and as travelers are bombarded with an overwhelming amount of information on planning their trips, GenAI is the key to unlocking the sector's full potential. Read More

News / Technology

The Access Group acquires hotel tech specialist SHR Group

By Mitra Sorrells | June 6, 2024

The Access Group said it will now add SHR’s capabilities to its growing AI-powered platform within its Access Hospitality division. Read More

News / Technology

How travel brands are prioritizing group travel planning

By Morgan Hines | June 6, 2024

Expedia Group, Airbnb, Mindtrip and many other companies are looking to simplify group travel planning. Read More

From Our Partners / Online

Crafting a connected traveler strategy through omnichannel personalization

By Michelle Bruno | June 4, 2024

Travel brands seeking to evolve their customer relationships should begin by assessing their existing infrastructure and considering the needs of end users, agents and other travel partners. Read More

News / Online

With “innovationism” as its new philosophy, Trip.com Group comes roaring back

By Yeoh Siew Hoon - WiT | June 3, 2024

At its event last week, Trip.com Group leadership outlined the company's goal to be the number one OTA for flights in five years, powered by growth driven by higher-tier members and younger generations. Read More