British Airways

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News / Online

Can tech valuations hold onto their lead over travel stocks?

By Linda Fox | March 1, 2022

Zoom was worth more than 15 of the largest airlines during the pandemic - but there are questions over whether such performance will continue. Read More

News / Technology

Customer-centricity, digitization are exec priorities

By Mitra Sorrells | February 3, 2022

The CEOs of United Airlines, British Airways and Hopper discuss the future of travel during an online panel hosted by CarTrawler. Read More

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News / Distribution

Airline execs push back on tech naivete claims

By Linda Fox | October 26, 2021

Airline industry figures believe carriers are moving to modern technology such as cloud as they look to match the experience of online retailers. Read More

News / Technology

Ex-British Airways CEO slams digitally naive airline sector

By Linda Fox | October 14, 2021

Digitally savvy customers have been trained to expect a new level of service from online retailers and airlines stand to lose out when it comes to discretionary spend, says Alex Cruz. Read More

Opinion / Distribution

What's next for NDC: Content investment and innovation

By Adam Knights - ATPI | September 15, 2021

NDC might be viewed as a quiet storm that TMCs must prepare for as part of their role in offering content from multiple airline sources. Read More

News / Startups

Airlines continue startup investment despite industry woes

By Linda Fox | August 10, 2021

Corporate appetite for travel startup investment is strong as IAG launches its sixth accelerator and JetBlue doubles down on its commitment to the model. Read More

News / Distribution

Different paths on offer as airline distribution standard NDC evolves

By Linda Fox | July 13, 2021

Eight years on from NDC's inception, some old challenges remain and the pandemic has added some new ones. Read More

News / Distribution

Flexible payment options are boosting traveler confidence

By Linda Fox | June 29, 2021

Travelers could opt for buy-now-pay-later schemes because of the risk of cancellations and painful refund processes. Read More

News / Technology

VIDEO: System security in travel is a constant battle

By PhocusWire | June 11, 2021

We speak to Raullen Chai, CEO of IoTex, about travel system breaches and what the industry can do to spot attacks and react to them quickly. Read More

Interview / Distribution

How I Got Here, episode 65 - Alex Cruz of British Airways

By PhocusWire | May 20, 2021

Alex Cruz admits that his career has been centered around people "betting on me" as a leader of businesses, as he tells Mozio's David Litwak and Kevin May of PhocusWire. Read More

News / Technology

Airports must lose check-in desks, reduce touchpoints

By Linda Fox | May 17, 2021

The aviation industry has missed past opportunities to create a more automated passenger journey. Read More

News / Distribution

IATA chief Willie Walsh says zero-risk approach from government is not possible

By Linda Fox | April 21, 2021

Governments need to look at the current procedures for travel post pandemic and create a more seamless experience. Read More

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News / Technology

SITA cyber attack accesses passenger data for multiple airlines

By Mitra Sorrells | March 5, 2021

Singapore Airlines, Finnair and British Airways have acknowledged data from their frequent flyer programs was accessed in the attack. Read More

News / Technology

Airlines need new data sources to predict demand and gain flexibility

By Linda Fox | January 7, 2021

The airline industry has had 21 years of growth stripped from it in 2020. Managing cash burn and operational flexibility will be key to survival in 2021. Read More