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News / Technology
The evolution of in-room voice tech in hospitality
By Kathryn Walson | January 25, 2023
Voice assistants help short-staffed hotels by answering routine questions that the front desk would otherwise have to answer. They can also boost revenue by upselling spa services or future bookings,... Read More
alt="Grazzy lands $4.25M for hospitality payment and tipping platform" title="Grazzy lands $4.25M for hospitality payment and tipping platform"
News / Startups
Grazzy lands $4.25M for hospitality payment and tipping platform
By Linda Fox | January 24, 2023
The investment from Next Coast Ventures and Tuesday Capital brings the company’s total seed round to $6.8 million. Read More
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News / Online
Uber on its future plans for travel products
By Mitra Sorrells | January 19, 2023
Uber’s head of growth and new products for travel and airports, Loren Kosloske, discusses the company’s future plans related to multi-modality, flights and hotels.   Read More
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Interview / Startups
STARTUP STAGE: Out of Office gives travel tips from friends and influencers
By Linda Fox | January 13, 2023
The Out of Office platform aggregates destinations, hotels, restaurants and more based on the user's preferences and who they follow.   Read More
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News / Online
Forbes Travel Guide partners with Jerne for influencer marketing
By Kathryn Walson | December 5, 2022
The integrated partnership grants FTG’s 2,000 hotels, restaurants and spas access to Jerne’s technology that facilitates relationships with influencers and creators. Read More
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Interview / Startups
Hot 25 Travel Startups for 2023: Flycoin
By PhocusWire | November 15, 2022
Flycoin’s technology infrastructure provides companies in the consumer loyalty space with a turnkey solution to incentivize users in a more customer-centric way. Read More
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News / Online
Uber adds Viator content, expands Uber Travel to 10K cities
By Mitra Sorrells | November 14, 2022
The Uber app now enables booking of a curated collection of Viator experiences in 14 cities around the United States, with the bookings fully managed by Viator.  Read More
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News / Startups
Hospitality staffing platform Qwick closes $40M funding round to “end understaffing”
By Kathryn Walson | November 7, 2022
Qwick says it connects service-industry professionals directly with food and beverage shifts in real-time. Read More
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News / Online
Travel apps have work to do in improving customer satisfaction
By Kathryn Walson | October 24, 2022
According to a recent study from Applause, 37% of customers say travel apps have not been helpful in managing recent travel challenges. Read More
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News / Online
Phocuswright Conference 2022: A conversation with Tripadvisor’s new CEO
By PhocusWire | October 10, 2022
Matt Goldberg sits down for his first interview as Tripadvisor CEO during The Phocuswright Conference in November. Read More
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News / Online
Japan’s TakeMe lands $1.8M to expand restaurant-reservation service
By Kathryn Walson | September 22, 2022
TakeMe connects with OTAs such as Klook, KKday and Meituan to link foreign tourists with restaurants in Japan. Read More
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News / Startups
U.K. startup wi-Q lands £3 million to digitalize payments in hospitality
By Jill Menze | September 8, 2022
Founded in 2014, wi-Q aims to help hospitality and leisure companies improve the guest experience via its mobile ordering and payments solutions. Read More
alt="Vouch launches pre-arrival platform for hotels to earn revenue via upselling" title="Vouch launches pre-arrival platform for hotels to earn revenue via upselling"
News / Technology
Vouch launches pre-arrival platform for hotels to earn revenue via upselling
By Kathryn Walson | August 31, 2022
Hotels maintain full control of pricing and inventory on offerings, including room upgrades, spa packages and third-party ancillary services. Read More
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News / Online
Uber partners with Rokt to surface offers to customers at checkout
By Kathryn Walson | August 24, 2022
The partnership will initially launch with Uber Eats. Read More
alt="Shackle raises $5.5M to digitize the hotel guest experience" title="Shackle raises $5.5M to digitize the hotel guest experience"
News / Startups
Shackle raises $5.5M to digitize the hotel guest experience
By Jill Menze | August 23, 2022
Founded in 2020, Shackle helps hotels streamline operations by integrating backend systems into its guest-facing app. Read More
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