Technology

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.
 alt="How hotels can develop an AI-powered data strategy"  title="How hotels can develop an AI-powered data strategy"
From Our Partners / Technology
How hotels can develop an AI-powered data strategy
By PhocusWire | July 30, 2024
Ireckonu's head of data Rik van Leeuwen explains why customer profile data should be the foundation of... Read More
 alt="In the wake of CrowdStrike, how tech can shape travel crisis planning"  title="In the wake of CrowdStrike, how tech can shape travel crisis planning"
News / Technology
In the wake of CrowdStrike, how tech can shape travel crisis planning
By Morgan Hines | July 26, 2024
On the heels of last week’s CrowdStrike outage, the question of how to manage mass delays and... Read More
 alt="Canary Technologies helps TUI improve hotel guest experience"  title="Canary Technologies helps TUI improve hotel guest experience"
News / Technology
Canary Technologies helps TUI improve hotel guest experience
By Linda Fox | July 25, 2024
Canary will provide TUI properties with solutions to enhance the guest experience such as mobile... Read More
 alt="Grazzy adds $4 million for growth of digital tipping platform"  title="Grazzy adds $4 million for growth of digital tipping platform"
News / Technology
Grazzy adds $4 million for growth of digital tipping platform
By Linda Fox | July 25, 2024
The funding for the Texas-based company will go toward recruitment as well as speeding up customer... Read More
 alt="The importance of “small wins” in developing a long-term AI strategy"  title="The importance of “small wins” in developing a long-term AI strategy"
News / Technology
The importance of “small wins” in developing a long-term AI strategy
By Mitra Sorrells | July 25, 2024
Agent Studio's Cesc Vilanova and Acai Travel's Riky Vittoria - two people who have been developing... Read More
 alt="Report: Travel fintech - Monetizing the new era of customer care"  title="Report: Travel fintech - Monetizing the new era of customer care"
From Our Partners / Technology
Report: Travel fintech - Monetizing the new era of customer care
By Cathy Walsh | July 24, 2024
In this exclusive report from PhocusWire and HTS, find out how fintech products that address pain... Read More
 alt="Exoticca lands €60M investment to grow multi-day tours platform"  title="Exoticca lands €60M investment to grow multi-day tours platform"
News / Technology
Exoticca lands €60M investment to grow multi-day tours platform
By Linda Fox | July 24, 2024
Exoticca said the investment will go towards bringing in AI capabilities to its technology platform as... Read More
 alt="Delta apologizes, DOT opens investigation into flight disruptions"  title="Delta apologizes, DOT opens investigation into flight disruptions"
News / Technology
Delta apologizes, DOT opens investigation into flight disruptions
By Morgan Hines | July 23, 2024
The airline is “painfully aware” of its slow comeback after Friday’s global IT outage, Delta president... Read More
 alt="MakeMyTrip first quarter driven by robust travel demand"  title="MakeMyTrip first quarter driven by robust travel demand"
News / Online
MakeMyTrip first quarter driven by robust travel demand
By Linda Fox | July 23, 2024
MakeMyTrip group CEO Rajesh Magow said "multiple macroeconomic drivers," including government... Read More
 alt="Google no longer removing third-party cookies, new Chrome experience planned"  title="Google no longer removing third-party cookies, new Chrome experience planned"
News / Technology
Google no longer removing third-party cookies, new Chrome experience planned
By Linda Fox | July 23, 2024
Travel brands and other e-commerce sellers have been focused on developing first-party data strategies... Read More
Sponsored Content
From Our Partners
 alt="Could non-personalization hold the key to retailing success for airlines?"  title="Could non-personalization hold the key to retailing success for airlines?"
May 31, 2023
Could non-personalization hold the key to retailing success for airlines?
Arguably the biggest challenge facing the airline industry centers around how to put the traveler at... Read More
 alt="4 critical T&E data points for high-growth companies to monitor"  title="4 critical T&E data points for high-growth companies to monitor"
July 11, 2022
4 critical T&E data points for high-growth companies to monitor
Monitoring some key data points can help travel and finance managers streamline their programs and... Read More
 alt="REPORT: The reality of modern airline retail - when the sky isn't the limit"  title="REPORT: The reality of modern airline retail - when the sky isn't the limit"
March 26, 2019
REPORT: The reality of modern airline retail - when the sky isn't the limit
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More