Expedia

 alt="ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023"  title="ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023"
News / Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire | December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More
 alt="Expedia has given $1.5M in grants to nonprofits as part of new fund"  title="Expedia has given $1.5M in grants to nonprofits as part of new fund"
News / Online
Expedia has given $1.5M in grants to nonprofits as part of new fund
By Morgan Hines | November 28, 2023
Expedia is looking to bolster efforts to remove barriers to travel with its new funding initiative. Read More
 alt="More than one-third of leisure travelers have used GenAI tools, report says"  title="More than one-third of leisure travelers have used GenAI tools, report says"
News / Technology
More than one-third of leisure travelers have used GenAI tools, report says
By Morgan Hines | November 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More
 alt="Expedia’s Kern: Focus is now on faster growth fueled by years of tech work"  title="Expedia’s Kern: Focus is now on faster growth fueled by years of tech work"
News / Online
Expedia’s Kern: Focus is now on faster growth fueled by years of tech work
By Mitra Sorrells | November 2, 2023
Expedia Group posted record revenue and profitability in the third quarter of this year and reiterated full year guidance of double-digit topline growth with margin expansion.   Read More
 alt="Booking, Expedia, Tripadvisor form coalition to fight fake reviews"  title="Booking, Expedia, Tripadvisor form coalition to fight fake reviews"
News / Online
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
By Derek Catron | October 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make... Read More
 alt="Poor security, clunky processes driving online hotel booking abandonment"  title="Poor security, clunky processes driving online hotel booking abandonment"
News / Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox | September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%. Read More
 alt="Expedia Group builds generative AI into multiple products in its “Fall Release”"  title="Expedia Group builds generative AI into multiple products in its “Fall Release”"
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and... Read More
 alt="Lufthansa unveils Swifty, an AI assistant for business travel"  title="Lufthansa unveils Swifty, an AI assistant for business travel"
News / Startups
Lufthansa unveils Swifty, an AI assistant for business travel
By Linda Fox | August 22, 2023
The technology enables business travelers to share their hotel and flight preferences via chat, select appropriate options and have them booked. Read More
 alt="How online travel agencies plan to win and retain customers"  title="How online travel agencies plan to win and retain customers"
News / Online
How online travel agencies plan to win and retain customers
By Phocuswright Research | August 8, 2023
Mobile has become one of the biggest strategic focus areas for online travel agencies, as they look drive more direct customer interaction to reduce their marketing spend and their reliance on Google. Read More
 alt="Expedia Group sees cause for optimism in record Q2 earnings"  title="Expedia Group sees cause for optimism in record Q2 earnings"
News / Online
Expedia Group sees cause for optimism in record Q2 earnings
By Derek Catron | August 3, 2023
While revenues slowed and fell below analysts’ estimates, CEO Peter Kern saw promise in Expedia Group’s plans for the rest of the year.   Read More
 alt="Expedia Group inks Walmart as major new B2B customer"  title="Expedia Group inks Walmart as major new B2B customer"
News / Online
Expedia Group inks Walmart as major new B2B customer
By Derek Catron | July 25, 2023
New partnership brings together one of the world’s biggest OTAs with its biggest retailer. Could Amazon be next? Read More
 alt="Hotel bookings via mobile device continue to edge north"  title="Hotel bookings via mobile device continue to edge north"
News / Online
Hotel bookings via mobile device continue to edge north
By Linda Fox | July 21, 2023
Affilired has been charting the rise in hotel bookings via mobile in recent years and reported a marked increase in the first quarter of 2023. Read More
 alt="Expedia Group lays off staff in U.S. and abroad"  title="Expedia Group lays off staff in U.S. and abroad"
News / Online
Expedia Group lays off staff in U.S. and abroad
By Mitra Sorrells | July 17, 2023
Beginning last Wednesday there are multiple posts on social media from people who say they were Expedia Group employees and have been laid off, and the company has confirmed the layoffs but would not... Read More
 alt="Expedia Group announces ugly split with Hopper"  title="Expedia Group announces ugly split with Hopper"
News / Online
Expedia Group announces ugly split with Hopper
By Mitra Sorrells and Derek Catron | July 12, 2023
Expedia Group is pulling its hotel and vacation rental supply from Hopper, charging the rival online travel agency with taking advantage of consumers. Read More
 alt="Airline industry leaders, academics will advise Google on emissions calculations"  title="Airline industry leaders, academics will advise Google on emissions calculations"
News / Online
Airline industry leaders, academics will advise Google on emissions calculations
By Mitra Sorrells | July 12, 2023
Google is aiming to build trust in its flight emission data and make it the global standard for accurate, transparent and consistent information. Read More